Privacy Policy

1. Introduction

CurveballCritiques.com (“we,” “us,” “our”) is committed to protecting your privacy. We operate a unified digital ecosystem for the youth baseball and softball community. This Privacy Policy explains how we collect, use, and safeguard your information across all of our services, including anonymous team and facility reviews, Slugger AI swing analysis, Player Profiles, Roster Raise fundraising, the Field Ad Marketplace, and the Diamond Legacy time capsule.

Our platform empowers families to share authentic experiences without fear of reprisal, and protecting your identity on our review boards is fundamental to that promise. For our public-facing features (like recruiting profiles and fundraising), we provide you with total control over what you choose to share.

2. Information We Collect

Because we utilize a "Unified Account" system for parents, players, coaches, facility managers, and advertisers, the information we collect depends on the features you use:

• Account Information: When creating an account, we require a valid email address and an account role (Parent, Player, Coach/Scout, Club Director, Advertiser, Facility Manager).
• Review Content: We collect the ratings and written feedback you provide for teams (Club Power Index), umpires, and facilities (The Scout’s Notebook).
• Media and Biometric Data:
  • Slugger AI & Player Profiles: We collect uploaded swing videos for biomechanical AI analysis.
  • Diamond Legacy: We collect personal videos, audio recordings, photos, and stories uploaded to your digital vault.
  • Field Ad Marketplace: We collect high-resolution artwork and logos for banner printing, as well as photos of physical facilities.
• Athletic and Recruiting Data: For users creating public Player Profiles, we may collect metrics (e.g., exit velocity), academic data (GPA, graduation year), social media links, and team associations.
• Financial and KYC Information: For users receiving payouts (Field Ad Marketplace facilities, Roster Raise campaigns, and Field Scout affiliates), identity verification (KYC/AML) and banking details are processed directly by our third-party payment processing partners. We do not store sensitive bank routing or Social Security numbers on our servers.
• Mobile Phone Numbers: We collect phone numbers for users who opt-in to receive SMS notifications, such as Diamond Legacy recording prompts.
• Tracking and Affiliate Data: We use cookies and tracking links via third-party affiliate tracking platforms to attribute subscription sales to our Field Scout affiliate partners.

3. How We Use Your Information

We use your information to operate and optimize the Curveball Critiques ecosystem:

• To maintain our “give to get” model, where contributing an anonymous review grants full access to our database.
• To process biomechanical video analysis via our third-party artificial intelligence providers and return your Slugger Score™.
• To generate, store, and publicly display Player Profiles to verified College and High School Coaches.
• To operate Roster Raise, including displaying leaderboards and routing donations directly to teams.
• To facilitate the Field Ad Marketplace, including sending your artwork and shipping address to our commercial print-on-demand partners for physical fulfillment.
• To compile, transcribe, and physically print your Diamond Legacy time capsule books via third-party print fulfillment APIs.
• To detect suspicious activity, auto-moderate flagged content, and preserve data integrity across our Club Power Index.

4. SMS / Text Messaging Policy

For users enrolled in our Diamond Legacy service or interacting with our automated voice services, we utilize SMS to send memory prompts, scheduling links, and account updates.

• Message frequency varies depending on your selected subscription package (e.g., 1-3 messages per week).
• Message and data rates may apply.
• Privacy strictly enforced: We do not share, sell, or otherwise provide your mobile phone number or messaging consent information to any third parties or affiliates for marketing or promotional purposes. You may opt out of receiving these text messages at any time by replying STOP.

5. How We Protect Your Anonymity & Privacy

• No Public PII on Reviews: We never display personally identifiable information on anonymous reviews for teams, umpires, or facilities.
• Private by Default (Diamond Legacy): All media uploaded to your Diamond Legacy vault is completely private to your account. Videos are only made public if you explicitly opt-in to display them on the "Family Vault" tab of a Player Profile.
• Metadata Scrubbing: Any photos or videos you upload for reviews or analysis will have metadata (like location data) automatically removed to protect your identity.
• Legal Protections: Curveball Critiques LLC operates under U.S. law, benefiting from legal protections such as Section 230 of the Communications Decency Act for user-generated content.

6. Children’s Privacy (COPPA) & NIL Compliance

• Age Restrictions: Our services are not intended for independent use by children under the age of 13. By creating a Player Profile or a Diamond Legacy vault for a child under 13, you represent and warrant that you are the parent or legal guardian of that child, and you provide verifiable consent for the collection and processing of their video and athletic data.
• Name, Image, and Likeness (NIL): Curveball Critiques operates as a neutral technology platform. We allow athletes to display micro-sponsorships or brand tags on their Player Profiles, but users are solely responsible for ensuring their profile complies with the amateurism rules of their respective state athletic associations or governing bodies.

7. Information Sharing and Disclosure

We do not sell or trade personal data to third parties. Information is only shared in the following specific circumstances. (Note: Text messaging originator opt-in data and consent will not be shared with any third parties, including service providers or affiliates, under any circumstances.)

• Service Providers: We share necessary data with trusted third-party service providers that power our platform. This includes payment processors, artificial intelligence engine providers, affiliate tracking platforms, telecommunications services, and commercial print-on-demand partners who require shipping addresses and artwork to fulfill physical product orders. All service providers are bound by strict contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them. (Note: Text messaging originator opt-in data and consent will not be shared with any third parties, including service providers or affiliates, under any circumstances.)
• Public Display: Information you actively choose to make public—such as your Player Profile resume, Roster Raise donor messages, or Field Ad Marketplace facility listings—will be visible to other users and search engines.
• Legal Requirements: Information may be disclosed if required by law (e.g., subpoena or court order) to protect the safety of our users or platform.

8. Your Rights and Choices

You may edit, update, or request the deletion of your reviews, profiles, or uploaded media through your user account dashboard at any time. Please note that removing an organizational review may revoke your access to full platform features under our “give to get” model. Furthermore, because physical products like banners and memory books are custom-printed on demand, refunds and data-deletion requests cannot be applied to physical orders once they have been approved and sent to our printing partners.